LATE/ CANCEL POLICY:
Please make sure to be on time. A grace period of 10 minutes will be given to you. If you are over 10 minutes late your appointment will be canceled (fees will be applied to reschedule ). You will also need to
give a 24 hour notice if you decide to cancel or reschedule and to reschedule there will be a fee depending on your service amount that will be paid through an invoice, Zelle or Apple Pay.
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Zelle or Apple Pay - rayocarmen03@gmail.com​
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NO SHOW FEES:
If you no show you will need to pay a fee for the TOTAL amount you booked. You can find the fee in the services section where it will say " No show service value fees". You need to pay this before booking again. If you do not pay the fee and book an appointment again, it will be canceled so please pay the no show fee before booking. This is to ensure I get paid for my time and a slot that someone else could have taken. I am a small business so please respect my time. You can pay this on the website or pay it through an invoice that will be emailed to you, Zelle or Apple Pay .
BOUNDARIES:
*** Rayo Esthetics does conduct services in private areas for clients so please be aware that this is a PROFESSIONAL setting. I am a licensed esthetician and there will be no inappropriate behavior allowed. If you are not respectful and you say or do anything inappropriate your service will be discontinued and you will still need to pay full price for your service. This could also lead you to getting banned from coming back so lets be respectful to each other <3 ***
ARRIVAL :
Come in through the gates and to the left (depending which gate you from) come into suite #122 and Please be seated in the waiting area. I will come out to get you and bring you back . You can text (602)-882-9420 if you have any questions. This is not in the Albertsons parking lot it is the next building over. Thank you, Can't wait to see you!
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Privacy Policy:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) addresses used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and Collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. We also collect personally identifiable information ( including name, email, password, communications); Payment details (including credit card information), comments, feedback, product reviews, personal reviews, recommendations and personal profile.
How & Why Information is Collected:
When conducting a transaction on our website as part of the process, we collect personal information you give us such as your name, address and email address. Your Personal Info will be used for specific reasons stated above only. This is information collected to provide and operate the services. To provide our users with ongoing customer assistance and technical support. To be able to contact our visitors & users with general or personalized service related notices and promotional messages. To create aggregated statistical data and other aggregated and/or inferred Non-Personal information, which we may use to provide and improve our respective services. To comply with any applicable laws and regulations.
How we disclose our visitors personal information:
Rayo Esthetics is hosted on the Wix Platform. Wix.com provides us with the online platform that allows us to sell our services and products to you. Your data may be stored through Wix.coms data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling or credit card information by us and its service providers.
Communication:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect dees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text message and postal mail. If you do not want us to process your data anymore, access, amend or delete any personal information we have about you please reach out and email rayocramen03@gmail.com. We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website so please review it frequently.
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